This site is operated by HandleandKnobShop.com and designed for your convenience and satisfaction.

Contact:

If you have any requirements, comments and problems or any questions regarding this site and/or products, services and deliveries, please contact us through email and send your emails to sales@handleandknobshop.com.

Company Details:

HandleandKnobShop.com

Unit 3, Centrum House, Engine Lane

Coppice Side Industrial Estate

Brownhills

West Midlands - England

WS8 7TE

Email: sales@handleandknobshop.com

Phone: 01543 820695 - Monday to Saturday available between 10:30am to 03:30pm, send an email for an immediate answer then or early, or leave your message.

HandleandKnobShop.com is a member of FSB. The membership number is: 2041861.

HandleandKnobShop.com is operating as an on-line retailer shop selling directly from its depot which is not open to public, in order to keep the cost down and serve its customers with the most efficient way and competitive prices since 2004.

When you shop from HandleandKnobShop.com, you can be sure that you will get more than what you see on the website and you will be amazed with the quality of our products. However, we may also arrange a sample review if you are interested in.
 

Our lever handles have 15 years  mechanichal guarantee and all of our products have 20 days return policy as per stated in T's&C's page.

We are proud to offer you OVO® and TEZ® branded products some of which are own British designed items and manufactured with worldwide partners. 

 

Regarding the general terms and conditions for your purchase and the details of our services, please visit our T’s & C’s page or About Us page.

Delivery:

UK Mainland Deliveries:

After your payment is confirmed, we make your order ready for shipment and despatch by couriers or Royal Mail in 24 hours in working days with %93.00 success rate.

After the shipment, the lead time of courier shipments is maximum 48 hours during working days (mostly next working day). You can track your shipment on-line with the given tracking code in the shipping advices.

The shipping cost for UK Mainland deliveries by couriers regardless of the weight and size;
- within 48 hours in working days after dispatch 
(mostly next working day): £7.50
- within 24 hours in working days after dispatch: £8.50

The orders under £21.00 and less than 2Kg may be sent by RoyalMail. The shipping costs are:
- by Royal Mail 24 (mostly next day, within 2 days after dispatch): £4.99
- by RoyalMail 48 (
mostly in two dayswithin 3 days after dispatch): £4.00 

We also arrange Saturday deliveries through Royal Mail and other courier companies with the price range from £14.99 (RM Special Delivery upto 1kg) upto £24.99 (courier delivery upto 10kgs). 

These delivery charges are listed in details at the check out and you need to choose a right one for your order in order to avoid any delay. If you are not sure or if you have a special delivery need out of the available options, please contact us to do the necessary arrangements for you. 

Deliveries in Northern Ireland, Islands or other remote areas in UK:

We deliver your orders to Northern Ireland, Islands, Highlands or other remote areas with the price of £8.50 regardless of the weight and size. Orders under £21 and 2 kgs can still be delivered by RoyalMail 24 or RoyalMail 48 with a delivery charge of £4.99 and £4.00 respectively. 

Delivery for Europe & World:

We are able to deliver your orders in all quantities and weights to all destinations. We will be pleased to answer your inquiries if you please send us an email to sales@handleandknobshop.com.

Payment Processing:

We provide you a world standard: Paypal for your payments.
You may pay your orders from your Paypal balance or by cards through Paypal, in one of the most secure payment option, environment in the world. 


Trade Requirements:

We welcome trade requirements. We will be pleased to answer your inquiries if you please send us an email to sales@handleandknobshop.com.

HandleandKnobShop.com at Ebay and Amazon:

HandleandKnobShop.com also operates through Ebay and Amazon. We are proud with our feedback scores on Ebay and Amazon which runs at the rate of %100 positive given by thousands of customers, proves the quality of our products and the service level of our company, unlike many of our competitors. You can access Ebay or Amazon and search our seller ID: HandleandKnob to see thousands of feedbacks left for us, especially for crystals knobs and lever handles.

International Requirements:

We welcome international requirements for deliveries out of England.

We use Paypal Invoice as a payment option through Paypal for international Orders. Paypal payment gives us an option to update your bill with the right postage charges and creates a very secure, top class payment environment for you and for us. Please note that if you like, you do NOT need to be registered into Paypal in order pay through Paypal.

We will be pleased to answer your inquiries if you please send us an email to sales@handleandknobshop.com

Holidays:

HandleandKnobShop.com will be on annual shut-down between 28.01.2017 and 12.02.2017 to do stock taking, annual account, of course, an holiday, etc., this year. We will accept the orders during this time. But, unfortunately, we are not able to ship them. After this time, all accumulated orders will be shipped within 3 or 4 days. After that, the shipments will be as usual and normal, as what we promise. Thanks for your understanding.

 

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