| This site is owned and operated by HandleandKnobShop.com and designed for your convenience and satisfaction.
Contact:
If you have any requirements, comments and problems or any questions regarding this site and/or products, services and deliveries, please contact us through email and send your emails to sales@handleandknobshop.com.
Company Details:
HandleandKnobShop.com
62 Beechtree Rd, Walsall Wood,
Walsall - England
WS9 9LW
Email: sales@handleandknobshop.com
Phone: 0844 873 1411 - Monday to Saturday available between 09:30am to 03:30pm, send an email for an immediate answer then, or leave your message (Costs £0.05 min from land lines).
Mobile: 0777 6181210
Fax: 0844 873 1412 (Costs £0.05 min from land lines)
VAT Registration Number: GB 855 1114 45
HandleandKnobShop.com is a member of FSB. The membership number is: 2041861.
You can reach HandleandKnobShop.com through the following on-line business directories;
 
HandleandKnobShop.com is operating as an on-line retailer shop selling directly from its depot which is not open to public, in order to keep the cost down and serve its customers with the most competitive prices in the market place more than 5 years.
When you shop from HandleandKnobShop.com, you can be sure that you will get more than what you see on the website and you will be amazed with the quality of our products. However, we may also arrange a sample review if you are interested in.
Our lever handles have 15 years mechanical guarantee and all of our products have 20 days return policy as per stated in T's&C's page.
Regarding the general terms and conditions for your purchase and the details of our services, please visit our T’s & C’s page.
Delivery:
UK Mainland Deliveries:
After your payment is confirmed, we make your order ready for despatch and ship by couriers or Royal Mail in 24 hours in working days with %99.3 sucess rate.
After the shipment, the lead time of courier shipments is maximum 48 hours during working days (mostly next working day). You can track your shipment on-line with the given tracking code in the shipping advice.
The shipping cost for UK Mainland deliveries by couriers within 48 hours (mostly next day) in working days is £6.99 and within 24 hours in working days is £7.99, regardless of the weight and size.
The orders under £18 and less than 2Kg may be sent by RoyalMail 1st Class Recorded with a delivery charge of £3.99.
If your order is over £175.00 VAT exclusive, the delivery is free of charge.
Deliveries in Northern Ireland, Islands or other remote areas in UK:
We deliver your orders to Northern Ireland or Islands or other remote areas with the price of £9.99 regardless of the weight and size. Orders under £18 and 2 kgs can still be delivered by Royal Mail First Class Recorded with a shipping charge of £3.99.
Delivery for Europe & World:
We are able to deliver your orders in all quantities and weights to all destinations. We will be pleased to answer your inquiries if you please send us an email to sales@handleandknobshop.com.
Payment Processing:
Your payments is securely processed in our website through Sage Pay/Ptoxy which is the largest independent Payment Service Provider in the UK. Sage Pay/Protx has achieved the highest level of compliance under the Payment Card Industry Data Security Standard (PCI) through its VeriSecure Payment system which is encrypted using 128-bit SSL certificates to provide the most secure environment for your payments. There is no transaction charge if you use debit or credit card in your payment.
We also provide you a world standard: Paypal for your payments. You may pay your orders from your Paypal balance or by cards through Paypal, in one of the most secure payment environment in the world. Please note that Paypal payments are subject to a transaction fee of %3.99 in our shop.
Trade Requirements:
We welcome trade requirements. We will be pleased to answer your inquiries if you please send us an email to sales@handleandknobshop.com.
HandleandKnobShop.com at Ebay and Amazon:
HandleandKnobShop.com also operates through Ebay and Amazon. Our Ebay and Amazon sales prices are slightly more expensive than the prices in our website since we need to reflect Ebay/Paypal/Amazon commissions to our sales on Ebay and Amazon. We are proud with our feedback score on Ebay and Amazon which runs at the rate of %100 positive over 2000 of customer feedbacks, proves the quality of our products and the service level of our company, unlike many of our competitors. You can access Ebay or Amazon and search our seller ID: HandleandKnob to see thousands of feedbacks left for us, especially for crystals and lever handles.
International Requirements:
We welcome international requirements for deliveries out of England. We will be pleased to answer your inquiries if you please send us an email to sales@handleandknobshop.com.
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